For most equipment we do not require a RMA to be issued prior to shipping to us. However, we do require a purchase order or document that includes the bill to/ship to, point of contact, unit I.D., work requested and return shipping instructions with every order. The only equipment we do require a RMA number to be issued for, is if it is ITAR (International Traffic in Arms Regulation) controlled. You must contact us prior to shipping the unit to us.
To confirm that we offer an accredited calibration on your specific piece of equipment, please contact us before sending the unit to us, as special pricing will apply.
A certificate of calibration is included in the calibration charge. If you would like “before and after” data, additional charges will apply. Please contact us for further information.
We provide a 90 day warranty on repairs, to the specific part that was repaired. We do not provide warranty on calibration as it is a “snapshot” of the instruments performance at the time of calibration.
